Google is working on a fix for slow Nest WiFi Pro routers

Google will begin rolling out a software update early next week to address an issue with its recently released mesh router system. In a statement, the company shared with it said it was “investigating reports of a small number of users experiencing reduced internet speeds” when using the device, adding that it was “working on rolling out a fix.”

On paper, the Nest WiFi Pro can support speeds of up to 5.4 Gbps when connecting to other WiFi 6E-enabled devices. However, shortly after the system went on sale on October 27, reports began to emerge regarding the that the Nest WiFi Pro limited some to speeds between 40 Mbps and 90 Mbps. In many cases, those same users found that their old WiFi 5 Nest mesh routers outperformed the new device in speed tests.

It’s worth noting that not everyone sees slower-than-expected speeds through their Nest WiFi Pro. Google told The edge the problem mainly affects users in the United Kingdom with point-to-point protocol over Ethernet (PPPoE) networks. That said, there have also been reports of users in the US and other parts of Europe seeing similarly poor performance.

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